Today, in true Apple formality, I received my blue t-shirt.
The (current) blue t-shirt is the shirt worn by all Apple employees in the store. As an employee that has been shadowing for the last few weeks, this is a big deal to me. I’ve had the lanyard with my name on it for some time but the customers coming always wouldn’t recognize that because I wasn’t dressed like all the other employees. There would often be a question of “oh, do you work here?”
So tonight I was finished up with a customer setting up their iPad and Andrew, who has been so very kind and welcoming to me since day one, motioned me aside and said he needed to speak to me. We started discussing aspects of introducing our MobileMe service to customers and how I had approached the different elements this service had to offer. The conversation seemed a little strange, but I presented how I had delivered the different elements of MobileMe to different customers. Then Big Tony (who is a mentor at the store) came along up beside me, mentioned in a booming voice “Can I have everyone’s attention?” to, literally, employees and customers in the store. (So of course Andrew was the fall guy to keep me distracted while Big Tony could getting everything set up. So clever.) He then proceeded to announce to everyone that I was a new Apple employee who had just, basically, earned his stripes and that we should all give me a round of applause. And with this, he handed me the company-issued iPad-branded blue t-shirt that all the other employees were wearing. It was at this point that I’d not be wearing street clothes with the lanyard, but that I was one of them, an equal, someone who would interacted with customers solo without any kind of supervision. Needless to say, I was beaming smiles and gave a gracious bow as the claps from employees and customers alike abounded. Co-workers that either weren’t on the floor at the time or that were out-of-sight of the main room that I had shadowed with had big, beaming smiles on their faces and gave me high-fives or fistbumbs the next time they saw me.
Wow.
I felt so appreciated, so respected for the work that I had done and the interactions with customers that employees had watched me perform during the reverse-shadowing sessions. It was a strike of confidence and acceptance that I carried with me all the ride home.
I am official. Officially Apple.
How can I help you today?
Yesterday’s in-store interview (#3) was a success! I am now a full-time employee of this company. Have you noticed how I’ve never mentioned the company by name? I thought it best to avoid googling caches (although I’m sure there’s about a billion for the A-word) and tying me to them, especially during the hiring process. I haven’t said anything derogatory but you never know who’s monitoring. But it probably doesn’t matter now that I’m hired unless I started bashing them. Which is unlikely.
When I get to the store I hold two new iPhones up, showing their backs. I’m still torn between the black or the white. And while I’ve leaned towards the white for its crisp look it’s still black on the interface side while you’re using it. I thought it would be cool, on the white ones, if they would make the front side top and bottom (where the ear speaker and home buttons are) white as well, and maybe have a white background for the desktop icons. So I chose the black back for its cohesiveness.
Myst was really a revolution when it came out. It featured wonderfully rendered 3-d images, almost unheard of at that time. The interface was simple, static point-and-click images to turn, navigate down a path, etc. The game put you on a mysterious island and you had to figure out what to do; it’s intrigue was in its beauty and simplicity (and once playing, complexity) and wondering around, figuring out how to work the elements on the island and puzzles contained within. I remember it came with a blank notebook where you could jot down things to remember, sketch out maps of the puzzles and basically doodle what was happening around you, as several “books” in the Library on the island showed you as you read them. The game also featured QuickTime movies embedded into the gameplay, which again, was unique for gameplay at that time.


